Getting Started Training

Getting Started Training is a must for most products, particularly when launching a new product to market.
I will read the manual if I have to, but I would far rather someone show me how to set up and use a new product for the first time. I just want to become familiar enough to find my own way around and then later go to the manual or look for further training to get deeper into a product.” Does this sound familiar?

Getting Started Training has many benefits:

  1. It quickly gets your users up the initial part of the steep learning curve, to the point they have confidence to experiment and try for themselves.
  2. For the user they feel less frustrated and quickly begin to realise a return on their investment.
  3. Post sales support calls and demands on your subject matter experts for ‘hand-holding’ will be much reduced.
  4. There is potential to link from the Getting Started Training to sell further training courses or add-on products.

 


 

Examples

  • CardAgent Getting Started Getting Started Training :: CardAgent by Root6 Technology

    CardAgent is an add-on to the larger more complex software called ContentAgent. CardAgent is designed to be simple to use by anyone involved in ingesting camera card media into a facility. Therefore the number of users of CardAgent compared to ContentAgent will be much larger and the users may be less technically minded. The business goals […]

  • GV Director training Advanced User Training :: GV Director Tutorial

    This is the fourth tutorial in the GV Director series, designed to help users get started with the operational toolset. This training uses a combination of animated graphics and hardware simulation. It was built in Articulate Storyline and has a sidebar menu control with search facility. It will play as HTML5 or Flash, dependant on the device […]

  • GV Composer training Getting Started :: GV Director Composer

    This is a tutorial in the GV Director series, designed to help users get started with GV Director Composer, a critical component of the GV Director workflow. This training uses a combination of animated graphics and software simulation. GV Director Composer is a graphics animation and compositing application that can run on a Mac or PC […]

  • GV Director Basic Ops Training Control Surface Basic Operations :: GV Director Tutorial

    This is the third tutorial in the GV Director series, designed to help users get started with the basic operational toolset. This training uses a combination of animated graphics and hardware simulation. The 3D graphics and intro video were all built by LINC-Learning. In this GV Director Tutorial you will have an introduction to the GV […]

  • Root6 ContentAgent course Getting Started Training :: ContentAgent by Root6 Technology

    The business goals in creating this Getting Started Tutorial were: To grow product sales. To make training more readily available to new customers, especially those running a 30 day trial version. To reduce the demand on the Product Manager’s time in delivering face-to-face instruction. This course covers everything from the basics, beginning with an overview of […]